FAQ

Frequently asqued questions:

 

• Q: Where do you ship?
• A: We ship worldwide! Whether you’re in Europe, Asia, or anywhere else, we’ve got you covered.

 

• Q: How long does shipping take?
• A: Shipping times vary based on your location. Generally, expect delivery within 5-15 business days after placing your order.

 

• Q: What’s your return policy?
• A: We want you to love your purchase! If you’re not satisfied, you can return or exchange items within 14 days. Check our detailed return policy for specifics.

 

• Q: Are your products eco-friendly?
• A: Absolutely! We prioritize sustainability. All our products are made using eco-friendly materials and processes.

 

• Q: How can I track my order?
• A: Once your order ships, we’ll email you a tracking number. You can follow your package’s journey right to your doorstep.

 

• Q: Do you offer gift wrapping?
• A: No! At the moment we do not offer this option.

 

• Q: What payment methods do you accept?
• A: We accept major credit cards (Visa, Mastercard, Amex), PayPal, and other secure online payment options.

 

• Q: Can I customize designs?
• A: No! At the moment we do not offer this option.

 

• Q: How do I contact customer support?
• A: You can reach our friendly team via the chat box on the bottom left side of the website, or via our form on the Contact page. We’re here to assist you!

 

• Q: Do you have any discounts?
• A: Keep an eye on our website and social media for exclusive promotions. Sign up for our newsletter to stay updated, and enjoy our rewards system where you can earn points with your buyings, points that you can use for the next buys!